Effective Date: May 3, 2026 Last Updated: May 3, 2026
Resort Backyards, a service of Treo Signature Homes ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a quote request, or otherwise interact with us.
By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.
We collect the following types of information:
Information you provide directly:
Name, email address, phone number, and mailing or project address
Project details, preferences, and any other information you submit through quote request forms or other contact channels
Photos, images, or files you upload through our forms
Communications you send to us (email, text, phone, in-person notes)
Information collected automatically:
IP address, browser type, device information, and operating system
Pages visited, time spent on pages, referring URLs, and similar usage data
Cookies and similar tracking technologies (see Section 6)
We use the information we collect to:
Respond to your quote request and prepare project estimates
Schedule consultations, site visits, and follow-up communications
Send you project updates, scheduling notifications, and other transactional messages
Send you marketing and promotional messages — but only if you have opted in
Improve our website, services, and customer experience
Comply with legal obligations and protect our legal rights
If you opt in to receive text messages from us, the following terms apply.
Opt-In: You consent to receive text messages by checking the consent box on our quote request form or other opt-in mechanism. We send two categories of messages: (a) non-marketing transactional messages related to your quote, project, and scheduling, and (b) marketing messages including promotions, special offers, and product updates. Each category requires its own opt-in.
Message Frequency: Message frequency varies based on your interactions with us and the stage of your project.
Message & Data Rates: Standard message and data rates may apply, depending on your mobile carrier and plan.
Help & Opt-Out: Reply HELP for assistance at any time. Reply STOP to opt out of further messages. After replying STOP, you will receive one final confirmation message and no further marketing texts. You can opt back in at any time by contacting us.
Carriers: Carriers are not liable for delayed or undelivered messages.
Privacy of Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who help us deliver service (such as our SMS platform provider) is permitted. All other categories of personal information may be shared subject to the rules of this Privacy Policy. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell your personal information. We share information only in the following limited circumstances:
Service providers: With vendors who help us operate our business — for example, our website host, CRM platform (GoHighLevel), SMS platform, email service, and analytics providers. These providers are contractually limited to using your information only to provide services to us.
Subcontractors and trade partners: When relevant to executing your project, we may share project details with subcontractors, suppliers, or design partners working on your job.
Legal compliance: When required by law, subpoena, court order, or to protect our legal rights, property, or safety.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information, and we do not share mobile phone numbers or SMS opt-in data with third parties for their own marketing purposes.
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive lead records are typically retained for up to seven years for tax and business purposes; you can request earlier deletion (see Section 8).
Our website uses cookies and similar technologies to analyze traffic, remember your preferences, and improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some site functionality.
We may use third-party analytics services (such as Google Analytics) and advertising platforms (such as Meta and Google Ads) that use cookies and tracking pixels to understand how visitors use our site and to deliver relevant advertising.
We use reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
Withdraw consent to SMS messages by replying STOP
To exercise any of these rights, contact us using the information in Section 11.
California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information (we do not sell personal information).
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Resort Backyards / Treo Signature Homes Email: [email protected] Website: www.resortbackyards.com Mailing Address: 827 Creek Ln, Horseshoe Bay, TX 78657